Warranties

SoniDent provides warranties for all its products based on their expected useful lifetime. If a manufacturing defect is found in a product within the stated warranty period from the invoice date, the product will be exchanged. To initiate a warranty claim, please contact our office if you believe your product has a manufacturing defect within the applicable warranty period. The warranty becomes void if the product has been subjected to misuse, improper sterilization, or if the instructions for use have not been followed. For complete warranty details, please refer to the product packaging. If warranty information is missing from the product section on our website, feel free to reach out to our office for assistance.  

 

Product Description Warranty
Woodpecker / DTE Curing Light O-Light Max Main Unit: 2 Years / Battery: 1 Year / Light Guide & Light Hood: No Warranty
Woodpecker / DTE Curing Light I LED II Main Unit: 2 Years / Battery: 1 Year / Light Guide & Light Hood: No Warranty
Woodpecker / DTE Curing Light O-Star Main Unit: 2 Years / Battery: 1 Year / Light Guide & Light Hood: No Warranty
Woodpecker / DTE Ultrasonic Scaler D6 LED Main Unit: 2 Years / Accessory Parts: No Warranty / Consumables: No Warranty
Woodpecker / DTE Ultrasonic Scaler D3 LED Main Unit: 2 Years / Accessory Parts: No Warranty / Consumables: No Warranty
Woodpecker / DTE Ultrasonic Scaler D600 LED Main Unit: 1 Year / Accessory Parts: No Warranty / Consumables: No Warranty
Woodpecker / DTE Endo Radar Plus Main Unit: 2 Years / Contra-Angle: 1 Year / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE Yoshi Ai Endo Motor Main Unit: 2 Years / Contra-Angle: 1 Year / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE Smart A Endo Motor Main Unit: 2 Years / Contra-Angle: 1 Year / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE Endo Free Endo Motor Main Unit: 2 Years / Contra-Angle: 1 Year / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE MT2 Dental Electric Motor Main Unit: 1 Year / Handpiece: 1 Year / Contra-Angle: 1 Year / Consumables: No Warranty
Woodpecker / DTE K-Po Cordless Prophy System Main Unit: 2 Years / Battery: 1 Year / Accessories: No Warranty
Woodpecker / DTE Apex Locator DPEX III Main Unit: 2 Years / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE Apex Locator DPEX V Main Unit: 2 Years / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE Apex Locator Ai Pex Main Unit: 2 Years / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE Apex Locator Minipex Main Unit: 2 Years / Spare Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE Implant Air Main Unit: 1 Year / Handpiece: 1 Year / Foot Pedal: 1 Year / Contra-Angle: 1 Year / Consumables: No Warranty
Woodpecker / DTE Implant X Main Unit: 1 Year / Handpiece: 1 Year / Foot Pedal: 1 Year / Contra-Angle: 1 Year / Consumables: No Warranty
Woodpecker / DTE Gutta Percha Obturation (Fi-G / Fi-P / Fi-E) Main Unit: 1 Year / Charging Stand: 1 Year / Power Adapter: 1 Year / Battery: 1 Year / Consumables: No Warranty
Woodpecker / DTE I-Sensor H1 / H2 Main Unit: 2 Years / Consumables: No Warranty
Woodpecker / DTE Endo 3 Ultrasonic Endo Activate Device Main Unit: 1 Year / Charging Stand: 1 Year / Power Adapter: 1 Year / Battery: 1 Year / Consumables: No Warranty
Woodpecker / DTE Ai Ray Dental X-Ray Main Unit: 2 Years / Consumables: No Warranty
Woodpecker / DTE PT-A Dental Scaler and Air Polisher Main Unit: 1 Year / Handpiece: 1 Year / Accessory Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE AP-A Dental Air Polisher Main Unit: 1 Year / Handpiece: 1 Year / Accessory Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE D-Laser / D-Laser Blue Main Unit: 2 Years / Handpiece: 1 Year / Accessory Parts: 6 Months / Consumables: No Warranty
Woodpecker / DTE AI Surgery Main Unit: 2 Years / Handpiece: 1 Year / Accessory Parts: 6 Months / Consumables: No Warranty
BonDent Microscopes Main Unit: 18 Months / Accessories & Consumables: No Warranty
Disposable Products No Warranty

 

General Conditions for Warranty:

          I) Range of warranty:
Within the warranty period of validity, we are responsible for any troubles caused by quality problems or products' technique and structure.

          II) The following are beyond our warranty:

  • The damage caused by disobeying the operation instructions or lack of the needed conditions.
  • The damage caused by unsuitable operation or disassembly without authorization.
  • The damage caused by unadvisable transportation or preservation.
  • There isn’t the seal of the distributor, or the warranty card isn’t filled in completely.